MadCap’s mission is to help shape and deliver the best voice for our clients. While business is centered around service delivery, happy customers are the fuel necessary to run any successful business. We aren’t happy until our customer is happy! This month, we wanted to focus on the importance of customer appreciation, and how you…
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The meaning of “turnaround time” can mean different things to different people based on industry, role, and situation. For marketing companies like MadCap, turnaround time is a crucial piece of the process, and is an integral part of our service offerings. Turnaround time on projects can make or break a relationship, and the importance of…
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